Speech assistants are becoming increasingly popular not only in the entertainment and gaming sectors. Other industries are also facing a voice revolution, such as the hospitality industry. Gurvinder Singh is a hotel entrepreneur who has been using language technology as an early adopter for many years. In an interview, he talks about his experiences and gives insights into what makes a voice assistant successful.
Voice technologies are often caught between the user’s expectations of a truly personal assistant and the user’s desire for privacy and anonymity. We talked to Jeremy Wilken, moderator of the Design for Voice podcast and speaker at the upcoming VoiceCon Berlin, about a way to reconcile these expectations.