Watch Damon Edwards' DevOps Conference session

SysAdmin to SRE: creating capacity to make tomorrow better than today

JAXenter Editorial Team

DevOps has achieved widespread success. However, that success has been uneven for those who work in Operations. In most enterprises today, it is not uncommon for engineers who come anywhere near Operations to find themselves buried in interruptions, tickets, and repetitive work.

Then along comes a new way of working and a new role called Site Reliability Engineering (SRE). But SRE seems too good to be true!

SREs are doing what systems administrators used to do, but are able to spend most of their time doing engineering work that adds enduring value to their company. How is so little of these SREs’ time being wasted on the interruptions, repetitive work, and drudgery that consumes so much of our time? And how do they do this with the same or less headcount?

This talk will take a close look at what SRE is, what SRE isn’t, and how to move to an SRE style of working. We will break down the principles behind the SRE movement and highlight where SRE departs from the current conventional wisdom of Operations and Systems Administration work.


SREDamon Edwards is a Co-Founder of Rundeck, Inc., the makers of Rundeck, the popular open source self-service operations platform. Damon was previously a Managing Partner at DTO Solutions, a DevOps and IT Operations improvement consultancy. Damon has spent over twenty years working with both the technology and business ends of IT operations and is noted for being a leader in porting cutting-edge DevOps and SRE techniques to large enterprise organizations. Damon is also a frequent conference speaker and writer who focuses on DevOps and IT operations improvement topics. Damon is active in the international DevOps community, including being a co-host of the DevOps Cafe podcast, an early core organizer of the DevOps Days conference series, and a content chair for Gene Kim’s DevOps Enterprise Summit.

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