We’ve all had our fair share of experiences with a bad chatbot, but chatbots are getting smarter and research shows that they will reach a 90% customer interaction success rate by 2022. Here are some key chatbot mistakes you don’t want to make and how to avoid common pitfalls.
The growth of robotic process automation (RPA) over the past few years has been one of technology’s great success stories. On the face of it, RPA’s huge popularity makes perfect sense. Properly executed, RPA is able to automate a wide range of repetitive, rules-based processes, vastly reducing the time spent on routine tasks, as well as the potential for human error which often accompanies such work.
Four years ago, we launched a diversity series aimed at bringing the most inspirational and powerful women in the tech scene to your attention. Today, we’d like you to meet Abigail Ramlogan, Marketing product evangelist at NetBrain.
To learn more about GitHub Codespaces, we spoke with Cory Wilkerson, Director of Engineering at GitHub. Learn how Codespaces can improve your workflows, how much time the GitHub engineering team saves, and how you can migrate to using Codespaces for your next project.
With a lot of data comes a lot of responsibility to make effective use of it, and derive insights from it. Data visualization is a great way to not only present your data but also interpret and analyze it accurately. Here are a few definite advantages that small businesses can enjoy through data visualization.
Four years ago, we launched a diversity series aimed at bringing the most inspirational and powerful women in the tech scene to your attention. Today, we’d like you to meet Uta Hemmann, Managing Consultant at Microsoft.
More teams want to deploy services faster and the majority of companies have embraced agile and DevOps in how they work around software. What should DevOps teams track today, and how can they be sure that they are getting the most out of these newer processes?
We spoke with Rachel Obstler from Heap about the next generation of digital analytics and how the shift to agile processes has broken down traditional organizational silos. Find out how to become more customer-centric using powerful data science capabilities.
What is the future of no-code and traditional development? This article covers the no-code development approach, its use cases, and pros and cons. Discover how no-code works, the difference between no-code and low-code, and how it can speed up your development.
Three years ago, we launched a diversity series aimed at bringing the most inspirational and powerful women in the tech scene to your attention. Today, we’d like you to meet Leah Kolben, CTO and Co-founder of cnvrg.io.
Kubernetes is an incredibly powerful enabler for enterprise-wide app modernization strategies, but if not done right, the cost of modernization can take a toll. The Great Kubernetes Irony is that the very technology that was created to streamline the management of modern applications is, itself, incredibly difficult to manage.
In this Q&A, OpsRamp product manager Jay Menon explains what product-led growth is and how its use in the ITOps space will benefit SREs. All cross-functional teams – design, sales, customer success, marketing, engineering, and product management – must be focused on the sole goal: to improve the end user’s life.
We spoke with Vivek Ravisankar from HackerRank about the current tech talent gap, how to align the interests of both businesses and developers, and more. Why is upskilling and reskilling employees so important and what tech skills will be the most in demand in 2022?
Three years ago, we launched a diversity series aimed at bringing the most inspirational and powerful women in the tech scene to your attention. Today, we’d like you to meet Natasha Lauer, Head of Marketing at Soda.
