DevOpsCon 2019 Opening Keynote: Silos are dead. Long live Silos
DevOps stresses the importance of breaking down silos. The truth is that you can’t actually get rid of silos; you can only realign them. Much of the anxiety caused by controversial topics such as “Enterprise DevOps” and “DevOps teams” reflects an incomplete understanding of the nature of large, complex organizations.
In this talk, Jeff digs more deeply into the reality of silos and what to do with them. He also presents a more sophisticated perspective on how to structure teams in a way that balances autonomy with alignment. He then revisits empathy as the essence of DevOps, and explains how empathy makes it possible to scale DevOps without reintroducing the friction and brittleness it was intended to remove.
Jeff Sussna is an internationally recognized IT coach and design thinking practitioner. He specializes in helping digital organizations build continuous learning cultures. His career spans over thirty years of building systems and leading organizations across the entire product development and operations spectrum. Jeff provides Agile, DevOps, and Design Thinking coaching and workshops for leading enterprises, technology companies, and software services.
Jeff is a highly respected teacher, writer, and speaker. His keynote talks and workshops are in demand at design and IT conferences throughout the U.S. and Europe. He is especially known for introducing the global DevOps community to the importance of empathy, and is the author of Designing Delivery: Rethinking IT in the Digital Service Economy.