#process discovery

Noted BPM vendor Pegasystems has unveiled the latest version of its SmartBPM Suite. Pegasystems’ patented SmartBPM technology directly captures business […]

Experts typically advise enterprises to take a stair-step approach to implement BPM.
A new white paper by BPM Guru Mark McGregor, A Pragmatic Approach to Leveraging BPM Technology for Business Success, has good details on how to get it right. It breaks down BPM projects into seven steps and provides good insight into each of them. It also has tips on how to bring in technology, and navigate organizational complexity.