Catch Jeff Sussna’s keynote from W-JAX. Filmed at W-JAX in Munich. We are witnessing dramatic changes in business in general and IT in particular. Cloud computing, social networking, and the IoT are replacing already complicated systems with ones that are even more complex. The need for business agility is requiring IT to shift its focus from efficiency to adaptability. Society as a whole is moving from a product-based to a service-based economy, and pulling IT along with it. These trends necessitate fundamental changes in the kinds of solutions we provide, and the practices we use to provide them.