Atlassian experts weigh in

Tech predictions: How will IT change in 2018?

JAXenter Editorial Team
tech predictions

© Shutterstock / turgaygundogdu

What does the future of tech look like? Some serverless here, some bug bounties there and remote work everywhere. We talked with 11 Atlassian experts about their predictions for 2018. Without further ado, let’s see what our experts had to say!

Predicting the future is a hard gig. For every right guess, there’s always an over-excited promise that falls short of reality. However, we’re taking a lot of the guesswork out of predicting what’s hot in 2018 by asking the experts what they think.

Let’s see what the experts from Atlassian had to say!

How 2018 will change the tools that we use:

“In 2018 we’ll see the rapid increase of deeper and smarter apps that integrate between SaaS products; ones that not only link up different applications but provide context in-product and tailored to the audience, with the goal of moving work forward.

We’ll begin to see companies push solutions: packaging up products and apps that integrate custom-fit needs unique to each team. To encourage best adoption practices, companies will provide “recipes for success” in the form of product (onboarding, templates, etc.) but also playbooks (like the Atlassian Team Playbook) to address the diverse make-up, size, and location of teams.”

Bryant Lee, Head of Product Partnerships and Integrations

“As the walls between developers and technical operations folks continue to come down, and development teams assume responsibility for running the software that they write, we will see the adoption of tools and practices to help these teams cope with a new set of responsibilities. These tools will allow them to better communicate and coordinate in both intra-team and inter-team contexts. The focus in the new context will be on velocity and agility, leaving behind a generation of those accustomed to strict separation of roles and responsibilities.”

Scott Klein, Head of Statuspage

How 2018 will change the way software is built:

“Serverless frameworks will see a spike in popularity, which will be accompanied by supportive tooling from the major cloud vendors. In addition, data-driven applications will continue to gain popularity, as will the demand for engineer support in the form of tools, infrastructure, and wrangling capabilities. Lastly, in Mortal Kombat style, Kubernetes will deliver a fatality.”

Steve Deasy, Head of Platform

“We see the “After Agile” era emerging for progressive software development teams in 2018. As developers embrace cloud tools, smash monolith applications in favor of micro-services, adopt containers and engage in continuous experimentation, they advance Agile practices to judging success by the value delivered to customers, not the number of releases per day. Rather than focusing on the notion of “done” when a feature is shipped, software development is moving to continuous iteration. In 2018, we will celebrate when our features achieve the outcomes we defined, not when they are released to customers.”

Jens Schumacher, Head of Developer Tools 

“In 2018, bug bounties will go from something that ‘weird Silicon Valley companies do,’ to something every tech company embraces – mimicking the journey of independent penetration testing from the last decade. This means that instead of being seen as a risk by internal legal and compliance teams, it will soon be seen as a bigger risk NOT to operate a bug bounty program.”

Dan Grzelak, Head of Security 

How 2018 will change the workplace:

“2018 will be the year when we truly understand the magnitude of exponential change that is occurring in technology, innovation, and nature, and we realize that what worked in 2016/7 won’t work in 2018. Most companies will survive 2018, but the ones that THRIVE, are the ones that find the things to stop doing, and ruthlessly cull them. The freedom this gives to explore, experiment, fail, and evolve, is what will separate the awesome teams, from the “also ran”.

Dom Price, Work Futurist

“One key trend to watch for in 2018 is how the rise of remote work has the potential to revolutionize population distribution in the United States. When remote work is an option it means that professionals are no longer making the decision about where they live based on where they work. When these two decisions are mutually exclusive, people will be less inclined to settle down in overcrowded and expensive coastal cities like SF and NYC. People no longer need to choose between an ambitious career move and their preferred lifestyle or environment.”

Michael Pryor, Head of Trello

“Work is learning and learning is work. More and more knowledge workers are setting time aside in their week to learn. The concept of “20% time” for innovation has had mixed success. 20% time will make a resurgence in 2018, with a focus on learning – and will become a widely adopted practice within 3 years.”

Didier Moretti, Vice President of Cloud Apps

“Video meeting tools have grown over the past year, but there are still many people trying to type their way to shared understanding when talking face-to-face would get there faster. That will change in 2018 as these systems remove the complexity of starting a video meeting and making it as easy as clicking one button. The rise of remote workers – and even those working from home occasionally – necessitate this shift. Integrated messaging and video meeting solutions will no longer be a way to connect back to the workplace, but become the workplace as teammates connect and collaborate, regardless of where they are located.”

Steve Goldsmith, Head of Stride

“Content should help us make decisions and move work forward, but often the key pieces of information are buried in long, stale documents. In the future, documents won’t need to be read. Instead, you’ll be able to simply ask a question and smart technologies will surface the correct answer. In 2018, we’ll start to see the emergence of this technology that turns information into relevant, consumable, and personalized content.”

Pratima Arora, Head of Confluence

“The separation of the physical and virtual world at the workplace has always been evident. Yet the boundary will be blurred by powerful, user-centric mobile devices that can interact and command both of these environments – leading to frictionless and more efficient forms of collaboration (e.g., intelligent meeting rooms and people scheduling).”

Jerry Cheng, Head of Mobile Core Development


2018 is going to bring a lot of change and growth for DevOps, container technologies, cloud technologies, blockchain, data science and other tech corners.

If you want to hear what experts have to say about the future of DevOps, artificial intelligence, cloud technologies and security (to name a few), check out this article.

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