What Do You Want to See in Zendesk’s Google Apps Integration?
One-click access? Google Apps navigation bar? Have your say in what features you’d like to see in the Zendesk roadmap!
Have your say in Zendesk Google Apps integration!
The Zendesk team are soliciting feedback on what features you’d
like to see in the Zendesk roadmap, when it comes to Google Apps
integration. Current features under consideration are single
sign-on, on-board users from your Google Apps domain as agents, and
one-click access to Zendesk from the Google Apps navigation bar.
Embedding certain Zendesk data into iGoogle or as Google Apps
contextual gadgets, is also being considered.