What Do You Want to See in Zendesk's Google Apps Integration?
Have your say in Zendesk Google Apps integration!
The Zendesk team are soliciting feedback on what features you'd like to see in the Zendesk roadmap, when it comes to Google Apps integration. Current features under consideration are single sign-on, on-board users from your Google Apps domain as agents, and one-click access to Zendesk from the Google Apps navigation bar. Embedding certain Zendesk data into iGoogle or as Google Apps contextual gadgets, is also being considered.