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On-demand services may see consolidation

Arun Mysore
lift

On-demand services market will consolidate, says Jeffrey M. Kaplan, founder and managing director of THINKstrategies, a strategic consulting firm. He should know as he is also the founder of the Managed Service Showplace and Software-as-a-Service (SaaS) Showplace online directories. The video below gives a good insight into where the SaaS market stands today. The demand for On-demand services is rising and in response, vendors are proliferating as well. Customers are confused over different terminologies and not sure what’s for real. Sales cycles are extending and vendors need to invest more in getting their messages across. Customers don’t really care for best-of-the-breed vendors but are more interested in getting what they need. The market is maturing and in transiti

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